Frequently asked
Before you visit.
Topics
Booking & payment Your visit TreatmentsMessage us — a real person replies, daily 9–9.
WhatsApp usBooking & payment
How do I book?
WhatsApp or call +220 581 6777, or use the booking page — we confirm within the hour. Walk-ins are welcome when a room is free.
Do I need to pay a deposit?
Not for most treatments. Longer sessions and group bookings may need a small deposit — we'll tell you when you book.
What if I need to cancel or reschedule?
Just message us — ideally 4 hours ahead so another guest can take the slot. No fees for honest notice.
How can I pay?
Cash (dalasi), and mobile money. Ask about card payment when booking.
Your visit
What should I bring or wear?
Just yourself. We provide robes, towels and slippers; you undress to your comfort level and are always properly draped.
Should I arrive early?
Ten minutes is perfect — time for a short consultation and to settle in with tea.
Are men, couples and children welcome?
Yes — women, men, couples and families. Some treatments have age minimums; ask us.
Is there parking?
Yes, free parking at the spa on Jabang Highway, Sukuta.
Treatments
Can I request a specific therapist?
Of course — name them when you book and we'll match your appointment to their schedule.
I'm pregnant — which treatments are safe?
Many are, with adjustments. Tell us when booking and we'll recommend what's safe for each trimester.
Can I combine treatments into a package?
Yes — jacuzzi + massage and facial + nails are favourites. Message us and we'll plan your visit.