Frequently asked

Before you visit.

Topics

Booking & payment Your visit Treatments
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Message us — a real person replies, daily 9–9.

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Booking & payment

How do I book?

WhatsApp or call +220 581 6777, or use the booking page — we confirm within the hour. Walk-ins are welcome when a room is free.

Do I need to pay a deposit?

Not for most treatments. Longer sessions and group bookings may need a small deposit — we'll tell you when you book.

What if I need to cancel or reschedule?

Just message us — ideally 4 hours ahead so another guest can take the slot. No fees for honest notice.

How can I pay?

Cash (dalasi), and mobile money. Ask about card payment when booking.

Your visit

What should I bring or wear?

Just yourself. We provide robes, towels and slippers; you undress to your comfort level and are always properly draped.

Should I arrive early?

Ten minutes is perfect — time for a short consultation and to settle in with tea.

Are men, couples and children welcome?

Yes — women, men, couples and families. Some treatments have age minimums; ask us.

Is there parking?

Yes, free parking at the spa on Jabang Highway, Sukuta.

Treatments

Can I request a specific therapist?

Of course — name them when you book and we'll match your appointment to their schedule.

I'm pregnant — which treatments are safe?

Many are, with adjustments. Tell us when booking and we'll recommend what's safe for each trimester.

Can I combine treatments into a package?

Yes — jacuzzi + massage and facial + nails are favourites. Message us and we'll plan your visit.

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